FREQUENTLY ASKED
Do my points expire?
Never. Your points stay on your card until you spend them — no timers, no resets.
I forgot my PIN
Ask any staff member — they can reset it at the counter in seconds. Your points are never affected.
I already have points — how do I get an account?
Tap Create account with the same phone number. A staff member gives you a 6-digit setup code that connects your existing points.
Can I delete my data?
Yes — ask any staff member or message us on Instagram @refidimcafe and we'll remove your record.
What if I change my number?
Let a staff member know and we'll move your points to the new number.